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Privacy Policy

1. Introduction

PlayCities is a mobile application designed to help users explore cities through interactive routes involving clues and challenges. Each route lasts about two hours and can take place indoors or outdoors. Our mission is to turn every city into a game while promoting local heritage and community support.

We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you access our platforms (mobile app and website). By using our services, you accept the terms of this policy and our Terms of Use.

2. Data Controller

GIANT INTERACTIVE MAPS

Address: Avenida Arroyo de los Ángeles, 50, 29011, Málaga, Spain

Email: contact@giantinteractivemaps.com

3. Personal Data We Process

We collect the following categories of personal data:

Identifying data: name, surname, photo (if logging in via Google or Facebook)
Contact data: email address and phone number
Financial data: payment details processed securely by Apple, Google Play, or Stripe
Transaction data: payments or services acquired
Technical data: IP address, device type, OS, timezone, etc.
Profile data: username, activities, preferences
Usage data: interactions within the app or website
Marketing data: communication preferences

4. Purpose of Data Processing

We process your data for the following purposes:

To respond to your inquiries
To manage user accounts and provide access
To operate, support, and improve our services
To send important updates and notices
To analyze, secure, and improve our platform
To display personalized content and marketing
To manage participation in events or contests
To generate aggregated statistics

5. Data Sharing and Transfers

We do not sell your data. We may share it with:

Service providers (hosting, analytics, payments)
Other group companies, if needed for service delivery
Third-party login services (Google, Facebook)
Authorities when legally required
In case of business reorganization or acquisition

For international transfers, we ensure compliance with EU protection standards.

6. Data Retention

We retain your data while your account is active or as long as needed to fulfill the stated purposes. You can request account deletion via the App or by emailing contact@giantinteractivemaps.com.

7. Data Security

We apply SSL encryption, OAUTH authentication, private key access, and restricted internal access to protect your data.

8. Your Rights

You may exercise the following rights under the GDPR:

Access, rectification, deletion ("right to be forgotten")
Objection, restriction, portability
Withdraw consent anytime
File a complaint with the Spanish Data Protection Agency (www.aepd.es)

9. Cookies

For more information, please refer to our Cookies Policy.

10. Marketing Communications

You can unsubscribe at any time via the App or by clicking "Unsubscribe" in our emails.

11. Third-party Links

Our platform may link to third-party websites. We are not responsible for their privacy policies.

12. Use by Minors

Our services are not intended for children under 16. If detected, data will be deleted immediately.

13. Policy Updates

We may update this policy at any time. Significant changes will be communicated via the app or email.

Last updated: 07/07/2025

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