Frequently Asked Questions

Questo App is an interactive application that allows you to explore cities and locations through engaging, gamified experiences. You can discover hidden stories, solve puzzles, and learn about local culture while walking around.

You can download the app from the Google Play Store. Simply search for "PlayCity" and tap the install button. The download is free, and you can start exploring right away.

Questo App works on most Android smartphones and tablets. We recommend using a device with GPS and an active internet connection for the best experience.

To create an account, open the app and tap "Sign Up". You can register using your email address or log in with a social account such as Google or Facebook. Once registered, you will have access to all features and saved progress.

We accept major credit and debit cards, PayPal, and in-app purchases through Apple and Google payment systems. All transactions are securely processed.

If you encounter any issues with your purchase, please contact our support team within 14 days of the transaction. Refunds are evaluated on a case-by-case basis according to our refund policy.

After logging in, browse the available quests in your city, select the one you like, and tap "Start". You will see instructions and clues guiding you step by step. Make sure your GPS is enabled.

Most quests require an active internet connection to load content and track your progress. However, some basic features can be accessed offline once you have started a quest.

No, you can complete quests at your own pace. Feel free to pause and resume whenever you like.